Identifying the benefits of digital maturity

Large business leaders appear to be more positive about the broader range of benefits resulting from digital maturity than those from small businesses. The most cited benefits they identified were:

  • Easier access to information (93 per cent)
  • Improved business processes (90 per cent)
  • Stronger competitive edge (86 per cent)

Despite placing a lower positive impact on competitive edge and profit, small business leaders do expect digital maturity to provide:

  • Easier access to information (79 per cent)
  • Improved business processes (79 per cent)
  • Less time required to complete tasks (74 per cent)

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