- Topics
- Humans and Machines
- A New Perspective: Document Governance
- The Dramatic Impacts of Document-Driven Business Processes
- The next decade of technology in business
- The future of technology disruption in business
- Businesses to enter a new era of decentralisation
- The CIO and CMO to form dynamic partnership and enable customer-led innovation
- Chief Executives should not be held to ransom by technology
- Businesses unable to keep up with impacts of technological change may disappear by 2020
- Ricoh Process Efficiency Index
- Businesses play a risky game with document security
- Healthcare, education and financial service organisations at risk of document compliance breaches
- Existing business processes across Europe are unnecessarily labour intensive
- Managing the costs of document processes in Europe
- Document processes have far reaching impacts
- The European Union's Digital Agenda
Driving Risk Out of Business Processes
Every year organisations budget resources to improve their critical document and information processes—and risk mitigation is a primary driver. Over two-thirds of the participants in a 2012 IDC study sponsored by Ricoh said improving document and information processes would reduce risks in:
- Regulatory compliance: 67.0%
- Information security: 63.9%
- Business continuity: 61.9%
However, despite their recognition of the importance of controlling risk, many businesses are:
1. Budgeting more to fix business processes where risk is actually lower, rather than investing in improving the processes where risk is greater;
2. Investing in solutions that do not uncover and directly address where or how the processes are broken.